This review is regarding my first visit to PEDES Orange County. I had a superficial blood clot after a minor surgery a few years earlier, so I knew that I needed an intervention before a future knee replacement. I was referred to PEDES by my GP, whose patients had good things to say about the practice. The day of my ultrasound appointment, I was there early and waited in what I thought was the waiting room, it turned out to be the one for the surgery center. A doctor, returning from lunch, asked if I’d been helped and told me that the office that I was looking for was further in the back. He introduced himself as Dr. Hewett and walked me back to the correct entrance. He was warm and gracious, asking me who I was here to see. I explained that I was here for ultrasound today and returning tomorrow for a consultation. He said, “maybe I’ll see you tomorrow”. I was welcomed by their friendly receptionist, filled out paperwork and was greeted by Teresa, the ultrasound technician. She was very kind and helpful, explaining everything she was doing. I arrived the next day for the consultation with the doctor regarding my ultrasound results, from the previous day. Barb, the very friendly nurse, asked me a few questions, took my blood pressure and reassured me that I was in great hands. Guess who walked in the examine room? Dr. Hewett is my doctor, which made my day. He thoroughly explained the results of my test and reviewed the recommendations for treatment. Now, when I say thoroughly, I mean “thoroughly”; procedure descriptions, recovery and prognosis. The best part was that he was actually listening to what I said and responding thoughtfully. This was definitely not a “drive-through” consultation. So, this is just the beginning of my “vascular story” and I’m happy so far. I will update this review as I begin treatment.
Marcia from Irvine, CA